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SHIPPING
Orders are generally shipped within 24 - 48 hours of being received.
You will receive emails advising of the status of your order and shipment, generally including tracking numbers if applicable.
National (within New Zealand)
National Shipping - Orders under 2 kg are shipped for a Flat Rate of $6 which includes packaging and postage. Craft House will generally ship these orders by New Zealand Post but may at its discretion ship by Courier except where delivery is to a PO Box.
Post Haste Courier - Flat Rate $7.00 - generally overnight North Island, 2 days South Island and an additional 2 - 4 days for Rural Delivery areas. A Couriers $3 Surchage for Rural Deliveries may apply, and Courier delivery to a PO Box is not possible.
Customer Pick-up - Option available only with 48 hours notice.
Classes & Gift Certificates/Vouchers - Please select the "In Store Payment/No Charge" option for these items when Checking Out of the Shopping Cart as these items are exempt Shipping costs.
International
Craft House regularly ships internationally to most countries world-wide. New Zealand enjoys comparitively cheap shipping rates internationally and of course GST/Tax is not charged (This is 12.5% of the retail price listed)
Actual Cost of shipping (and the product content cost excluding the 12.5% GST/Tax) will be quoted before shipping.
